Trusted by 200+ customers

Frequently asked questions

Everything you need to know before you make the switch.

Why Lagom Phone

For those who want to break the habit and for children.

  • Lagom Phone is not a dumbphone. It has all the tools you need. Spotify, WhatsApp, banking apps, maps, email and thousands of other apps. The difference is what's removed.

    TikTok, Instagram, YouTube, Snapchat. Gone. Not hidden behind a setting you can toggle off. Blocked at the server level by Lagom OS. You've tried deleting them before. They came back. This time they can't.

  • You have 14 days to try it. If it's not for you, send it back and we'll refund you in full. No questions asked.

  • Children without social media in their pocket play, explore and get bored in the best way possible. Lagom Phone gives them everything they need to stay in touch with you, without the door to infinite scroll, algorithms and content designed to keep them hooked.

    The blocking happens at the server level. There's no setting to turn off, no PIN to guess, no workaround through the browser. If it's blocked, it's blocked.

Ready to make the switch?

Get your Lagom Phone

Apps & blocking

What you can install and what we intentionally keep out.

  • Aza Raskin, the inventor of infinite scroll, described what he created as "behavioural cocaine sprinkled over the interface." He has spent years trying to undo the damage.

    The numbers tell the story. The average person spends 2 hours 27 minutes on social media every day. For Gen Z it's closer to 9 hours on screens daily. Since 2012, when smartphones became widespread, rates of anxiety, depression and loneliness among young people have doubled.

    These apps weren't designed to connect you. They were designed to keep you.

    We block TikTok, Instagram, YouTube, Snapchat, Facebook, Twitter/X, dating apps, Netflix, gambling and explicit content. Not to punish you, but to give you something back. Time. Presence. A phone that is a tool to discover life, not scroll past it.

  • No. We block access to the servers, not just the apps. It doesn't matter if you try through the browser or any other way. If it's blocked, it's blocked.

  • Yes. Connect your accounts to Beeper and you can receive and reply to messages from all platforms in one app, without ever entering the blocked apps. Beeper will be available in June.

  • Yes. Through Aurora Store you can download and use 99% of all Android apps. The only exception is apps designed to steal your time, which are blocked at the server level.

  • Yes. Spotify, Apple Music, SoundCloud, Tidal, Qobuz and Storytel all work.

  • Yes. Google Maps works fully. We also include Organic Maps, a privacy friendly alternative that works offline.

  • Yes. Microsoft Authenticator and all other authenticator apps work normally. Your work and school logins are not affected.

  • Not out of the box. Contact us at support@lagomphone.se and we'll guide you through the setup.

  • We believe in being honest. The following apps are currently not compatible with Lagom Phone: Norwegian banking apps, Vipps, Revolut, the Land Rover app and Dexcom G7.

    If an app you depend on doesn't work, contact us at support@lagomphone.se. We'll find a solution together or offer you a full return.

  • Contact us at support@lagomphone.se. We evaluate every request and continuously update what's available.

Services & everyday life

Banking, payments, communication and camera.

  • Yes. BankID, Swish, MobilePay and MitID all work normally. Most European banking apps work too. For a full list of exceptions, see the question above.

  • Lagom Phone doesn't support tap to pay. A physical card keeps the transaction separate from the device. One less reason to reach for your phone.

  • Yes. Any Bluetooth headphones work, including AirPods. Wired headphones work through the USB-C port.

  • Lagom Phone does not support eSIM. It has two physical SIM card slots.

  • Yes, fully.

  • Yes, video calling works.

  • Yes. Lagom Phone has both front and rear cameras. QR scanning also works.

The basics

Operating system, hardware and everyday use.

  • Lagom Phone runs Lagom OS, built on Android 14 and LineageOS. You get a familiar Android experience with enhanced privacy and without Google's built in tracking.

  • Lagom OS is built on LineageOS, which has been continuously maintained since 2012. That's over 13 years of uninterrupted development by a global open source community. Security patches are released regularly and the community has no incentive to make you buy a new phone.

  • Both. Lagom Phone supports touchscreen typing and T9.

  • Yes. Lagom Phone is carrier independent and works with all carriers across Europe.

  • At least 24 hours with normal use.

Still have questions?

We'd love to help. Send us an email and we'll get back to you.

support@lagomphone.se